Theresa on "The Art of the Apology"
Posted by tom | Aug 14, 2010
Don't ask me how Theresa had the time to email her thoughts on "The Art of the Apology" to Thursday morning's Smart Talk. But as it's a topic she has a passion for, she did. Follow the link, http://witf.org/news/smart-talk/4657-art-of-the-apology-. Listen to however much you desire to, but her email is read at ~17:20 with affirming comments afterward. Way to go Theresa!
